Customer Survey 2025

Posted 2025-11-04

At Emballator, we believe that strong partnerships are built on listening and learning. That is why we carry out a customer survey every year to better understand your needs, expectations and experiences.

This year’s survey included customers from all parts of the Emballator Group, giving us a broader and deeper view than ever before. We are truly grateful to everyone who took the time to share their thoughts with us, and we would also like to thank Alba Business Group for their valuable support throughout the process.

Your feedback confirms that we are on the right track in many areas, and it also highlights where we can improve. That is exactly the kind of insight we need to continue developing. Whether it concerns delivery reliability, clearer communication, smoother order handling, faster response times or a stronger focus on innovation and sustainability, we take your input seriously and use it to guide our work forward.

We are especially encouraged by the shared commitment to sustainability. Together with you, we want to keep driving progress and developing smarter, more sustainable packaging solutions.

Thank you for helping us grow. Your voice matters and it makes a difference.

 

Further dialogue

Participation in the survey was completely anonymous, and we are not able to follow up on individual responses. However, if you took part and would like to discuss something further, or have specific questions or suggestions, you are always welcome to contact your regular Emballator representative.

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